Returns & Exchanges

At Tillys Tot Stop, we want you and your little ones to love every purchase, which is why we offer easy returns within 30 days of delivery for all unworn items with tags attached. Please note that for hygiene reasons, swimwear and accessories must be in their original unopened packaging to qualify for an exchange or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all clothing tags remain attached and the garment is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing